After-Sales Service
1) Training after order
After the order is placed, a processional training will be offered,
including software use, operate safety, maintain equioment.
2) Installation and debugging
We could send professionals to conduct on site installation and
debugging in strict.
3) Warranty
Warranty: 2 years warranty, lifetime maintenance equip with free
spare parts. The first 2 years after shipment, we will be
responsible for free maintenance if any problem caused by quality
itself. While you should take the cost of the freight to us. After
2 years, service is still available, but would charge for labor,
material and freight cost that generates.
4) Maintenance
Maintenance principles: response in time, solve problems asap and
ensure the use.
Maintenance period: In the maintenance period of the led display
body, free of all maintenance charges.
After maintenance period, only charge the material cost and labor
cost.
5) service
Your inquiry ralated to our products or price will be replies in
24hours.
OEM&ODM. any your customized lighting we can help you to design
and put into product.
Distributorship are offered for your unique design and some our
current models.
Protection of your sales area, ideas of design and all your private
information.
Top Quality+Reasonable Price+Responsible After
Service=Successful&Win
FAQ
Q1: What's the pixel pitch for Outdoor LED Display Screen ?
A1: 4mm,5mm,6mm,8mm,10mm,12mm,16mm pixel pitch
Q2: Where is it used for?
A2: Outdoor road street advertising led display,outdoor buliding
facade led video wall, high speed way advertising led billboard,
shopping mall, air port led display, roof mounted led advertising
led board display,,,etc.
Q3: Can it play HD video?
A3: Yes, it can realize HD video function with Nova star and Nova
control system,can connect video wall controller with
HDMI,VGA,DVI,SDI input and output signal.
Q4: How about the size of project?
A5: Please offer the size with "width by height" of project. We
will offer the suitable solution for you. I will appreciate it if
any drawing files about installation offered
